Loan Sales Specialist — Career Growth & Incentives

Jobtome; Pflugerville (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to help customers access affordable financing while delivering friendly, efficient service in a competitive environment.

You will build relationships, explain loan options, manage lifecycle including collections where needed, and partner with other departments through calls, email, chat and our in-house systems.

With career development opportunities and a robust benefits package, this on-site role aims to reward performance and support growth.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service

Spanish language

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to help customers access affordable financing while delivering friendly, efficient service in a competitive environment.

You will build relationships, explain loan options, manage lifecycle including collections where needed, and partner with other departments through calls, email, chat and our in-house systems.

With career development opportunities and a robust benefits package, this on-site role aims to reward performance and support growth.