Loan Sales & Solutions Specialist

Jobtome; Round Rock (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

OneMain Financial is hiring a Loan Sales Specialist in Round Rock, TX to guide customers through financing options with empathy and clarity. You will work across channels to deliver tailored loan solutions, aiming to hit branch targets while maintaining compliance.

The role emphasizes strong customer service, multi-tasking, and effective communication, with opportunities for professional growth in a supportive environment.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Multitask effectively to meet dynamic loan sales goals.
• Exceed customer expectations with empathy and clear communication.
• Engage customers throughout the loan process with tailored solutions.
• Manage loan lifecycle including collections while complying with laws.
• Interact with customers via phone, email, chat, and internal systems.
• Demonstrate ambition and a goal-oriented approach to achieve targets.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist in Round Rock, TX to guide customers through financing options with empathy and clarity. You will work across channels to deliver tailored loan solutions, aiming to hit branch targets while maintaining compliance.

The role emphasizes strong customer service, multi-tasking, and effective communication, with opportunities for professional growth in a supportive environment.