Loan Sales Pro - Growth, Rewards & Impact

OneMain Financial; Grand Island (NE); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock purchase plan

Tuition reimbursement

Paid time off

Sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial seeks a Loan Sales Specialist to empower customers by listening to their needs and guiding them to access affordable financing. You will operate in a fast-paced environment, with competitive compensation tied to individual and team success, and opportunities for advancement.

The role requires a High School Diploma or GED, preferred sales or service experience, and Spanish language skills. This is an on-site position with standard hours and occasional extended hours, including

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish is required.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual - Spanish

Sales experience

Customer Service experience

Education

High School Diploma or GED

Job description

OneMain Financial seeks a Loan Sales Specialist to empower customers by listening to their needs and guiding them to access affordable financing. You will operate in a fast-paced environment, with competitive compensation tied to individual and team success, and opportunities for advancement.

The role requires a High School Diploma or GED, preferred sales or service experience, and Spanish language skills. This is an on-site position with standard hours and occasional extended hours, including