Loan Sales Pro - Growth, Rewards & Impact

OneMain Financial; Warren (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to engage customers, understand their financing needs, and present tailored loan options. You will manage the loan lifecycle, including collections activities, while ensuring compliance and a high standard of customer service.

Preferred candidates have sales or customer service experience and may be bilingual in Spanish. This on-site role features standard business hours with occasional extended hours including Saturdays.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely service.
• Exceed customer expectations through ease, empathy and encouragement to meet branch goals.
• Develop connections and engage customers throughout the loan process with tailored solutions.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our systems.
• Demonstrate passion for achievement and a goal‑oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to engage customers, understand their financing needs, and present tailored loan options. You will manage the loan lifecycle, including collections activities, while ensuring compliance and a high standard of customer service.

Preferred candidates have sales or customer service experience and may be bilingual in Spanish. This on-site role features standard business hours with occasional extended hours including Saturdays.