Loan Sales Specialist - Growth & Rewards

OneMain Financial Group; Wellsboro (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is hiring a Loan Sales Specialist to assist customers with financing needs at our on-site location. You will listen to customer requirements, present tailored loan options, and guide clients through the loan process while maintaining compliance.

The role emphasizes service excellence, sales-oriented goals, and opportunities for advancement within the OneMain network. Bilingual Spanish skills are a plus, with training and incentives offered.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results toward individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments through phone, email, chat and our in-house systems.
• Exhibit passion for achievement with a drive to succeed and a goal-oriented attitude.
• Clearly educate customers on optional insurance products, ensuring understanding of loans, terms and options.

Job description

OneMain Financial Group is hiring a Loan Sales Specialist to assist customers with financing needs at our on-site location. You will listen to customer requirements, present tailored loan options, and guide clients through the loan process while maintaining compliance.

The role emphasizes service excellence, sales-oriented goals, and opportunities for advancement within the OneMain network. Bilingual Spanish skills are a plus, with training and incentives offered.