Loan Sales Pro: Customer-Centric Financing

OneMain Financial; Palestine (AL); On-site; USD 32,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access affordable financing for life’s expenses. You will work in a fast-paced, competitive environment with opportunities for growth and professional development.

The role involves educating customers on loan options, managing the loan process, and supporting branch goals. A high school diploma is required, with preferred experience in sales or customer service and Spanish language skills.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections, or Customer Service experience.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask effectively to meet service levels and branch goals.
• Exceed customer expectations with empathy and clear communication.
• Engage customers throughout the loan process with tailored solutions.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Communicate with customers and other departments via phone, email, chat, and internal systems.
• Demonstrate drive and a goal-oriented attitude to support team success.
• Educate customers on optional loan-related insurance products and terms.

Skills

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access affordable financing for life’s expenses. You will work in a fast-paced, competitive environment with opportunities for growth and professional development.

The role involves educating customers on loan options, managing the loan process, and supporting branch goals. A high school diploma is required, with preferred experience in sales or customer service and Spanish language skills.