Loan Solutions Advisor

OneMain Financial; Mount Airy (NC); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial in Mount Airy, NC seeks a Loan Sales Specialist to listen to customer needs and provide financing options. The role rewards achievement with professional development and advancement opportunities in a supportive environment.

You will manage loan life cycles, comply with regulations, and engage customers via phone, email, chat, and in-house systems. A strong sales/service background and Spanish language ability are preferred.

Qualifications

• Demonstrated sales or service background preferred.
• Experience handling collections or debt management is a plus.
• Ability to communicate effectively in Spanish and English.

Responsibilities

• Multitask efficiently to meet service targets and respond to dynamic needs.
• Deliver excellent service and meet branch goals through empathy and results.
• Build and maintain customer relationships, offering loan solutions throughout the life cycle.

Skills

Sales experience

Collections experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Mount Airy, NC seeks a Loan Sales Specialist to listen to customer needs and provide financing options. The role rewards achievement with professional development and advancement opportunities in a supportive environment.

You will manage loan life cycles, comply with regulations, and engage customers via phone, email, chat, and in-house systems. A strong sales/service background and Spanish language ability are preferred.