Loan Sales & Customer Service Pro

Mariner-Finance; Bethlehem Township (PA); On-site; USD 37,000 - 47,000; Full time

Job summary

Mariner Finance is hiring at our Bethlehem Township location for a customer-facing role focused on lending solutions and exceptional service. You will engage customers, assess needs, present loan options, and process credit applications in a friendly, compliant manner.

You should have at least one year of customer service or sales experience, a high school diploma, and reliable transportation. Strong communication and MS Office skills are required, with insurance licensing pursued as needed.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs.
• Ability to learn financial services programs.
• Must obtain applicable licenses to sell insurance products.
• Must perform duties at the assigned branch location.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Proactively contact customers with past due balances and offer solutions.
• Meet or exceed individual and branch sales goals.
• Learn applicable consumer laws to ensure compliant actions.
• Maintain a cash drawer and process payments and deposits.
• Perform additional functions as market demand requires.

Skills

Customer service

Sales

Communication

Problem solving

Microsoft Office

Bilingual Spanish/English

Education

High school diploma

Some college coursework

Tools

Microsoft Office

Job description

Mariner Finance is hiring at our Bethlehem Township location for a customer-facing role focused on lending solutions and exceptional service. You will engage customers, assess needs, present loan options, and process credit applications in a friendly, compliant manner.

You should have at least one year of customer service or sales experience, a high school diploma, and reliable transportation. Strong communication and MS Office skills are required, with insurance licensing pursued as needed.