Loan Quality Control Specialist

TrustBank; Olney (IL); On-site; Full time

Job summary

TrustBank is seeking a Loan Quality Control Specialist to ensure compliance with loan quality standards and regulations. This full-time position involves reviewing loan files, managing exceptions, and maintaining documentation. Ideal candidates will have strong analytical skills and experience in bank lending quality control. Join a team that values attention to detail and organizational skills.

Benefits

401(k) plan with employer match

Annual discretionary bonus

Generous employee benefits

Qualifications

• 2-3 years of related experience in bank lending quality control or audit.
• Ability to read and interpret legal terminology related to loan documentation.
• Strong analytical and risk assessment skills.

Responsibilities

• Review loan files for compliance with quality standards and regulations.
• Identify and document loan policy exceptions during reviews.
• Serve as lead on management and reporting of loan technical exceptions.

Skills

Attention to detail

Analytical skills

Organizational skills

Education

Some college or associate's degree

Bachelor's degree with business concentration

Tools

Microsoft Access

Microsoft Excel

Job description

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OB DESCRIPTION

TYPE OF POSITION: FULL TIME

Description:JOB DESCRIPTION




TITLE: LOAN QUALITY CONTROL SPECIALIST
DEPARTMENT: RISK MANAGEMENT
REPORTS TO: LOAN OPERATIONS OFFICER
FLSA STATUS: NON-EXEMPT
TYPE OF POSITION: FULL TIME


JOB SUMMARY
As a Loan Quality Control Specialist, this person will be responsible for reviewing loan files to ensure completion and compliance with quality standards, loan and audit policies, regulations and loan procedures, while maintaining loan checklists documenting file reviews. The Loan Quality Control Specialist will review all loan and security documentation to ensure proper completion, lien perfection, and appropriate approval authority, as required. In addition to loan quality control reviews, this person will also be responsible for technical exception management and will serve as the bank's lead on participant bank correspondence.


DUTIES AND RESPONSIBILITIES (Other duties may be assigned.)
1. Review loan files to ensure completion and compliance with quality standards, loan and audit policies, regulations, and loan procedures, while maintaining loan checklists documenting file reviews.
2. Review all loan and security documentation to ensure proper completion, lien perfection, and that the appropriate levels of approval have been obtained, as required, including the check back of appraisal values and loan to value.
3. Identify and document loan policy exceptions and technical exceptions during the loan file review process. Be familiar with the use of Microsoft Access and Microsoft Excel at the user level in order to track, manage, and report all loan policy exceptions and technical exceptions.
4. Serve as the lead on the management, reporting, and rectification of the bank's loan technical exceptions.
5. Ensure adherence to the bank's Loan Policy and bank regulations at all times, including, but not limited to, a knowledge of the following consumer compliance regulations: Truth in Lending, RESPA, TRID disclosures, flood, HMDA, Fair Lending (ECOA/Fair Housing), and Fair Credit Reporting Act.
6. Have a basic understanding of entity documents to determine client signing authority including a knowledge of entity types (such as LLC, C-corp, S-corp) and organizational documents (such as articles of incorporation, articles of organization, operating agreement, and by-laws).
7. Review and understand title policies, clearing title exceptions, and lien positions.
8. Review and understand vehicle and equipment titling and documentation of the bank's lien position, as well as an understanding of UCC guidelines.
9. Oversee the bank's Loan Participations Purchase and Sold, including participant bank correspondence, sending and receiving documents and requesting loan advances.
10. Review loan HMDA worksheets for completeness and assist in completing the worksheets as needed.
11. Ensure correct documentation has been properly scanned and filed, either by scanning and saving the documents or coordinating with co-workers to do so.
12. Assist loan officers as needed.
13. Compose letters and memos as requested.
14. Assist co-workers and/or department with duties as time and circumstances permit.
15. Ability to determine whether requests for confidential information should be furnished or refused which requires judgment, tact and on-the-spot decisions.
16. Ability to recognize irregular or suspicious activity and take appropriate action to prevent loss.
17. Handle telephone and email inquiries from customers and personnel from other departments ensuring high service standards for both clients and other team members.


WORKING CONDITIONS
The position is Monday through Friday, typically from 8 AM – 5 PM and is forty hours a week. Additional hours worked may be required from time to time. The position will primarily be located at the Main Branch in Olney, Illinois.


TRUSTBANK CORE VALUES
Embrace and promote the TrustBank Culture and Core Values in all aspects of your duties.


COMPENSATION AND BENEFITS
The estimated hourly rate for this position is $21.63 - $25.00/hour. The position is also eligible for an annual discretionary bonus. Pay rate may vary based on the candidate's qualifications, skills, and experience. We offer a 401(k) plan featuring a discretionary employer match in bank stock. See more about our generous employee benefits details that may be found on our bank's career page. https://trustbank.net/company/career-opportunities


DISCLOSURES
Trust Bank recognizes that people are our bank's strength, and we place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The best talent will acquire the position. Equal Opportunity Employer/Disability/Veterans. This job description may be subject to change and is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organization.


Updated May 19, 2025


Requirements:
EDUCATION and/or EXPERIENCE
Some college, associate's or a bachelor's degree with a business concentration is ideal. 2-3 years of related experience and/or training in bank lending quality control, audit, loan processing, or loan origination is desirable. Will consider recent graduates with strong GPA and applicable internship experience.


QUALIFICATIONS
To perform this job successfully, an individual must be very detailed oriented and have the ability to accurately and thoroughly analyze information. The individual must also be consistent and detailed in all quality control functions in order to ensure internal adherence to TrustBank policies, as well as compliance with applicable State and Federal laws and regulations.


REQUIRED SKILLS AND ABILITIES
1. Ability to read, analyze, and interpret legal terminology related to loan documentation, general business and economic communications, technical procedures, or governmental regulations.
2. Strong organizational and time management skills.
3. Very detail oriented and able to review own work to find errors.
4. Analytical and risk assessment skills, including a clear understanding of ratios and percentages.
5. Working knowledge of accounting, finance, and economics.
6. Ability to write reports and effective business correspondence.
7. Ability to effectively present information and respond to questions from team members and customers.


TECHNICAL SKILLS
Ability to utilize computer word processing and spreadsheet software for data analysis and report preparation. Knowledge of and ability to learn the bank's data processing system. Working experience with other computer programs, such as Microsoft Access and Excel is preferred. Understanding of Microsoft 365 and related collaboration tools.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Banking

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