Loan Processor: Quick Approvals & Top-Notch Service

DOLLAR LOAN CENTER UTAH LLC; Payson (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar Loan Center is seeking a Loan Processor to assist customers with short-term lending needs. You will review applications, verify details, and help fund loans. Expect duties like greeting customers, explaining loan terms, and handling past-due accounts with professionalism.

The role requires strong customer service, data entry accuracy, and the ability to travel between locations as needed. A high school diploma or GED and basic computer skills are required.

Qualifications

• High school diploma or GED.
• Minimum 1 year of customer service experience.
• Comfort with computers and basic office equipment.
• Bilingual English/Spanish is a plus.
• Willing to travel between locations and cover other locations.
• Reliable transportation and a clean background check.

Responsibilities

• Greet customers in-person or over the phone.
• Review loan applications and verify information.
• Process loans quickly according to underwriting guidelines.
• Explain loan terms and conditions to customers.
• Reach out to past-due accounts with professional calls.
• Log notes with promise dates in the system.
• Calculate payments and answer due date questions.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Lending experience

Collections experience

Data entry

Computer skills

Education

High school diploma or GED

Tools

CRM software

MS Office

Job description

Dollar Loan Center is seeking a Loan Processor to assist customers with short-term lending needs. You will review applications, verify details, and help fund loans. Expect duties like greeting customers, explaining loan terms, and handling past-due accounts with professionalism.

The role requires strong customer service, data entry accuracy, and the ability to travel between locations as needed. A high school diploma or GED and basic computer skills are required.