Loan Processor

Yrefy, LLC; Phoenix (AZ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical for employee and family

401(k) match

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Gym membership

Student loan assistance

Education assistance

Catered Friday lunches

Snack kitchens

In-office culture

Fast-growing company

Job summary

Yrefy, LLC seeks a Loan Processing Specialist to act as a liaison between lending operations and partner schools, ensuring smooth handling of student loan applications and issues.

The role supports underwriting, verifies documentation, and strives for accuracy in all loan materials to help students access financial aid.

Qualifications

• Degree or equivalent experience in business, English, finance, education or related field.
• 2+ years in loan processing, financial services, or educational administration.
• Strong problem-solving and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with lending regulations and documentation standards is a plus.

Responsibilities

• Serve as primary point of contact for partner schools on student loan applications.
• Troubleshoot and resolve discrepancies or delays with school administrators and internal teams.
• Guide schools on documentation requirements and application procedures.
• Identify and resolve issues in loan processing to ensure timely approvals and disbursements.
• Collaborate with underwriting to ensure complete and accurate documentation.
• Review loan documents for completeness, accuracy, and regulatory compliance.

Skills

Problem solving

Communication

Multitasking

Lending regulations

Education

Bachelor's degree or equivalent

Job description

Position Overview

The Loan Processing Specialist (Ignyte) serves as a critical liaison between our lending operations and partner schools. This role ensures smooth communication and resolution of student application issues, supports underwriting processes, and maintains high standards of documentation accuracy. The ideal candidate is detail-oriented, proactive, and passionate about helping students succeed through financial access.

Key Responsibilities

School Communication & Support

• Serve as the primary point of contact for partner schools regarding student loan application issues.
• Troubleshoot and resolve application discrepancies or delays in collaboration with school administrators and internal teams.
• Provide guidance to schools on documentation requirements and application procedures.

Loan Processing & Problem Solving

• Identify and resolve issues in the loan processing workflow to ensure timely approvals and disbursements.
• Collaborate with internal departments to streamline processes and improve service delivery.

Underwriting Support

• Work closely with the underwriting team to ensure all required documentation is complete and accurate.
• Assist in gathering and verifying supporting documents from students and schools to facilitate loan approvals.

Document Review & Quality Assurance

• Review student loan documents for completeness, accuracy, and compliance with company and regulatory standards.
• Maintain organized records and ensure timely updates in the loan management system.

Qualifications

• Earning a degree or equivalent experience in Business, English, finance, education, or a related field.
• 2+ years of experience in loan processing, financial services, or educational administration preferred.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with lending regulations and documentation standards is a plus.

Yrefy takes care of our team members! Benefits include:

• 100% Employer Paid Medical for Employee AND Whole Family (includes the Mayo Clinic)
• 401(k)/Roth Plan with 4% Match and Immediate Vesting
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Company Paid Short-and-Long-Term Disability Insurance
• Fully Paid LifeTime Gym Membership (if at least 8 visit days/month)
• Student Loan Repayment Assistance and Education Assistance
• Catered Friday Lunches
• Stocked Snack Kitchens
• Fun in-Office Work Environment
• Opportunity to Work at a Fast-Growing Company
• And more!