Loan Administrator

Central-Bancshares,-Inc.; Muscatine (IA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Plan

Employee Assistance Program

Training & Development

Job summary

Central-Bancshares, Inc. is seeking a Loan Administrator in Muscatine, IA to support loan processing, servicing, and reporting.

You will interface between loan officers, credit administration, and other departments to ensure timely origination and accurate maintenance of the loan portfolio. Responsibilities include processing new loans, renewals, and modifications, handling title work and lien releases, and preparing reports with vendors.

Qualifications

• Requires High School diploma or equivalent; Associate’s degree preferred or 3+ years related experience.
• Proficient in computer operations including mainframe systems and MS Office.
• Strong math skills: interest calculation, percentages, ratios and balancing accounts.
• Excellent written and verbal communication; ability to document and report.
• Well-organized with ability to manage time and meet deadlines.
• Ability to handle complex problems with multiple variables.
• Valid driver’s license and reliable transportation if required.

Responsibilities

• Interface between loan officers and credit administration to assist in processing and servicing.
• Book and disburse new loans, renewals, and modifications in the core system.
• Prepare title and mortgage documents and release liens as needed.
• Prepare daily/monthly settlement reports with external vendors.
• Maintain escrow accounts and analyze taxes and insurance payments.
• Manage loan files and ensure proper documentation is obtained.
• Respond to customer inquiries by phone and in person.
• Support skip-a-pay campaigns and other special offers.

Skills

Computer proficiency

Mathematical accuracy

Communication skills

Analytical thinking

Time management

Ability to work independently

Customer service

Organizational skills

Education

Associate’s degree or higher or 3+ years related experience

Tools

Mainframe systems

Word processing

Spreadsheet software

Job description

Description

The position of Loan Administrator provides support to department by interfacing between loan officer and credit administration as well as other departments to assist in loan processing and servicing activities, reports, special projects, file maintenance, and other various administrative duties. This position is necessary to enhance the timely origination and proper maintenance of the loan portfolio, and to enhance the quality of customer service. Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.

• Ensure the confidentiality and security of all loans being processed.
• Book and disburse new loans, renewals, and modifications to the core system. Ensure information is properly processed on the various computer systems.
• Process documents for titles and mortgage recordings and conduct follow-up. Release liens on titles and mortgages as requested.
• Prepare daily and monthly settlement reports with various loan-related vendors (i.e. insurance company, SBA, Freddie Mac, etc.).
• Researching and resolving exception reports and perform file maintenance.
• Maintain escrow accounts to ensure accuracy of escrow balances and that taxes and insurance payments are made timely; conduct escrow analysis.
• Track and follow up on incoming recordable documents.
• Maintain loan files according to procedure. Monitor working loan files to ensure proper documents are obtained.
• Answer telephone calls and record messages, type departmental correspondence, prepare reports, committee memorandums, management reports, and credit file documentation.
• Responds to customers inquiries by phone and in person and assists them with their needs.
• Track, process and report on Skip-a-Pay campaigns or other special offers.

Requirements

• High School diploma or the equivalent required; Associate’s degree from a two year college or university; or three or more years of related experience and/or training; or the equivalent combination of education and experience is preferred. Work related experience should consist of a background in lending, operations, and customer service skills. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be applicable to the financial industry.
• Proficient skills in computer terminal and personal computer operation; mainframe computer system; and word processing and spreadsheet software programs.
• Proficient math skills; calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Strong oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports and correspondence, speak clearly to customers and employees.
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.
• Excellent organizational and time management skills.
• Ability to work with minimal supervision while performing duties.
• Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.

Employee Benefits:

In addition to competitive compensation, we offer a rewarding incentive program and a comprehensive benefits package.

• Paid Time Off (PTO)
• a 401(k)-retirement savings plan
• an Employee Assistance Program (EAP)
• ongoing training and development opportunities
• Full-time and part-time associates are eligible for a wide range of benefits, including medical, dental, vision, and more.

We are an Equal Opportunity Employer committed to fostering an inclusive workplace. We do not discriminate against applicants or employees on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 or older), disability, veteran or military status, genetic information, or any other characteristic protected by applicable federal, state, or local law.