Loan Processor

Yrefy LLC; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employer-paid medical

401(k) Match

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Gym membership

Student loan repayment assistance

Education assistance

Friday lunches

Snack kitchens

In-office culture and perks

Job summary

Yrefy LLC is seeking a detail-oriented Loan Processing Specialist (Ignyte) to act as the main liaison between lending operations and partner schools. You will resolve student application issues, support underwriting, and ensure accurate documentation throughout the loan lifecycle.

The ideal candidate has 2+ years in loan processing or related fields, strong problem-solving abilities, and excellent communication.

Qualifications

• Bachelor’s degree or equivalent in Business, English, finance, education, or a related field.
• 2+ years of experience in loan processing, financial services, or educational administration preferred.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with lending regulations and documentation standards is a plus.

Responsibilities

• Serve as the primary point of contact for partner schools regarding student loan application issues.
• Troubleshoot and resolve application discrepancies or delays in collaboration with school administrators and internal teams.
• Provide guidance to schools on documentation requirements and application procedures.
• Identify and resolve issues in the loan processing workflow to ensure timely approvals and disbursements.
• Collaborate with internal departments to streamline processes and improve service delivery.
• Work closely with the underwriting team to ensure all required documentation is complete and accurate.
• Assist in gathering and verifying supporting documents from students and schools to facilitate loan approvals.
• Review student loan documents for completeness, accuracy, and compliance with company and regulatory standards.
• Maintain organized records and ensure timely updates in the loan management system.

Skills

Detail-oriented

Problem solving

Communication

Multitasking

Documentation

Education

Bachelor’s degree or equivalent

Job description

About Yrefy:

Founded in 2017, Yrefy is a fast-growing private fintech company, helping to solve the student loan crisis through innovative refinancing solutions. Through our mission of “Doing well by doing good,” we provide financial relief to borrowers while delivering consistent returns to our investors. We are seeking dynamic people with a strong desire to learn to build out our winning team.

Position Overview:

The Loan Processing Specialist (Ignyte) serves as a critical liaison between our lending operations and partner schools. This role ensures smooth communication and resolution of student application issues, supports underwriting processes, and maintains high standards of documentation accuracy. The ideal candidate is detail-oriented, proactive, and passionate about helping students succeed through financial access.

Key Responsibilities:

• School Communication & Support
  
  
  
  • Serve as the primary point of contact for partner schools regarding student loan application issues.
  
  
  
  


• Troubleshoot and resolve application discrepancies or delays in collaboration with school administrators and internal teams.


• Provide guidance to schools on documentation requirements and application procedures.


• Loan Processing & Problem Solving
  
  
  
  • Identify and resolve issues in the loan processing workflow to ensure timely approvals and disbursements.
  
  
  
  


• Collaborate with internal departments to streamline processes and improve service delivery.


• Underwriting Support
  
  
  
  • Work closely with the underwriting team to ensure all required documentation is complete and accurate.
  
  
  
  


• Assist in gathering and verifying supporting documents from students and schools to facilitate loan approvals.


• Document Review & Quality Assurance
  
  
  
  • Review student loan documents for completeness, accuracy, and compliance with company and regulatory standards.
  
  
  
  


• Maintain organized records and ensure timely updates in the loan management system.

Qualifications:

• Earning a degree or equivalent experience in Business, English, finance, education, or a related field.


• 2+ years of experience in loan processing, financial services, or educational administration preferred.


• Strong problem-solving skills and attention to detail.


• Excellent communication and interpersonal skills.


• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.


• Familiarity with lending regulations and documentation standards is a plus.

Yrefy takes care of our team members! Benefits include:

• 100% Employer Paid Medical for Employee AND Whole Family (includes the Mayo Clinic)


• 401(k)/Roth Plan with 4% Match and Immediate Vesting


• Dental Insurance


• Vision Insurance


• Company Paid Life Insurance


• Company Paid Short-and-Long-Term Disability Insurance


• Fully Paid LifeTime Gym Membership (if at least 8 visit days/month)


• Student Loan Repayment Assistance and Education Assistance


• Catered Friday Lunches


• Stocked Snack Kitchens


• Fun in-Office Work Environment


• Opportunity to Work at a Fast-Growing Company


• And more!