Loan Processing Specialist — Hybrid, Impact & Growth

Citi; New York (NY); Hybrid; USD 44,000 - 57,000; Full time

Job summary

Citi is seeking a Loan Processor in a hybrid role based in Tucson, AZ. The position requires 1-3 years of loan processing experience and strong interpersonal skills to manage loan pipelines and verify procedures per guidelines.

Responsibilities include liaising with customers and vendors, coordinating documents, and collaborating with underwriting to resolve issues before closing. A high school diploma or equivalent is required, with a focus on accuracy and timely processing.

Qualifications

• 1-3 years relevant experience.
• Prior loan processing experience or finance experience.
• Excellent interpersonal, communication, follow-up & relationship building skills.
• Must prioritize, be detail oriented & results driven.
• Clear and concise written and verbal communication.

Responsibilities

• Manage pipeline of loans to ensure data integrity of all data and process inputs.
• Review loan file to verify procedures per guidelines.
• Order necessary documents and follow up with vendors.
• Communicate with customers to ensure satisfaction and resolve issues.
• Collaborate with underwriting on difficult/exception issues.
• Review Closing Disclosure with the customer prior to closing.

Skills

Experience requirement

Loan processing

Interpersonal skills

Prioritization

Written and verbal communication

Education

High School diploma or equivalent

Job description

Citi is seeking a Loan Processor in a hybrid role based in Tucson, AZ. The position requires 1-3 years of loan processing experience and strong interpersonal skills to manage loan pipelines and verify procedures per guidelines.

Responsibilities include liaising with customers and vendors, coordinating documents, and collaborating with underwriting to resolve issues before closing. A high school diploma or equivalent is required, with a focus on accuracy and timely processing.