Mortgage Loan Flow Specialist – Hybrid (Phoenix)

eTeam; Phoenix (AZ); Hybrid; USD 65,000 - 85,000; Full time

Job summary

A financial services firm is seeking a Loan Processing Support Specialist in Phoenix, AZ. This hybrid role involves monitoring the loan pipeline, resolving processing exceptions, and ensuring workflow continuity. The ideal candidate has at least 5 years of experience in loan processing and a strong understanding of mortgage operations. This position offers the opportunity to work collaboratively with internal teams to drive positive outcomes and maintain compliance throughout the loan lifecycle.

Qualifications

• Minimum 5 years loan processing experience.
• Self-starter who engages directly via phone to resolve issues.
• Strong understanding of mortgage operations and the loan origination lifecycle.

Responsibilities

• Monitor the loan pipeline to identify stalled or complex loans.
• Resolve loan exceptions end to end, coordinating with teams.
• Provide operational support during elevated volume or stress.

Skills

Mortgage operations understanding

Analytical skills

Problem-solving skills

Strong communication skills

Job description

A financial services firm is seeking a Loan Processing Support Specialist in Phoenix, AZ. This hybrid role involves monitoring the loan pipeline, resolving processing exceptions, and ensuring workflow continuity. The ideal candidate has at least 5 years of experience in loan processing and a strong understanding of mortgage operations. This position offers the opportunity to work collaboratively with internal teams to drive positive outcomes and maintain compliance throughout the loan lifecycle.