Loan Processing & Servicing Specialist

Bank of Hawaii; Honolulu (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

Bank of Hawaii is seeking a Loan Processing and Servicing professional responsible for accurate and timely handling of loan requests and ongoing servicing. Responsibilities include data entry, quality checks, research, and updating information in the application system.

Qualified candidates will have a high school diploma or GED and experience in banking or loans; proficiency with PC software and strong attention to detail are essential.

Qualifications

• High school diploma or GED required.
• Level is dependent on years of experience and size/complexity of prior positions held.
• Level 1–Senior levels reflect growing requirements in banking/loan operations.
• Proficiency with PCs and Microsoft applications is expected.
• Strong written and verbal communication and customer-service orientation are required.

Responsibilities

• Performs back office tasks for consumer, commercial and small business loans, including booking, funding, payoff, maintenance, advances and payments, and daily balancing.
• Reviews and submits accounting documents, reports and files to internal departments and outside entities; maintains collateral and insurance documents.
• Researches and responds to routine and non-routine customer inquiries; supports department goals and projects.
• Performs other duties as assigned.

Skills

Data entry

Quality control

Customer service

Microsoft Office

10-Key by touch

Fast paced

Education

High school diploma or GED

Banking or loan experience

Tools

MS Office Suite (Outlook, Word, Excel, Access, PowerPoint)

10-Key by touch

Bank software/systems

Job description

Bank of Hawaii is seeking a Loan Processing and Servicing professional responsible for accurate and timely handling of loan requests and ongoing servicing. Responsibilities include data entry, quality checks, research, and updating information in the application system.

Qualified candidates will have a high school diploma or GED and experience in banking or loans; proficiency with PC software and strong attention to detail are essential.