Loan Processing Leader: Build High-Impact Ops & Team

Atlantic Federal Credit Union; Portland, Northern (ME, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Atlantic Federal Credit Union in Portland, ME is seeking a Loan Processing Manager to lead a team responsible for consumer and mortgage loan processing, ensuring fast, accurate, and compliant support from application to closing.

You will coach and develop staff, optimize workflows, manage vendor relationships, and drive continuous improvement while maintaining regulatory compliance and high service standards.

Qualifications

• 3-5 years of lending, loan processing, operations, or related leadership experience.
• Demonstrated success leading, coaching, and developing employees.
• Experience managing priorities in a fast-paced, service-driven environment.

Responsibilities

• Lead, coach, and develop a team of loan processing professionals.
• Ensure loan files move efficiently through the pipeline while meeting service and closing timelines.
• Oversee preparation and delivery of accurate, compliant loan documentation.
• Monitor loan conditions, approvals, and closing requirements to support seamless transactions.
• Maintain compliance with credit union policies and applicable regulations.
• Develop, document, and improve department procedures and workflows.
• Manage vendor relationships supporting loan processing operations.
• Utilize reporting and analytics to measure performance and drive decisions.
• Foster partnerships across departments to improve communication and efficiency.
• Guide the team through change and promote continuous learning and growth.

Skills

Leadership

Team development

Lending operations

Process improvement

Compliance

Coaching

Education

Associate degree or relevant certification

Job description

Atlantic Federal Credit Union in Portland, ME is seeking a Loan Processing Manager to lead a team responsible for consumer and mortgage loan processing, ensuring fast, accurate, and compliant support from application to closing.

You will coach and develop staff, optimize workflows, manage vendor relationships, and drive continuous improvement while maintaining regulatory compliance and high service standards.