Loan Processing Lead: Build Teams, Accelerate Closings

ATLANTIC FEDERAL CREDIT UNION; South Portland (ME); On-site; USD 80,000 - 105,000; Full time

Job summary

Atlantic Federal Credit Union in South Portland, ME, is seeking a Loan Processing Manager to lead the consumer and mortgage loan processing teams, ensuring fast, accurate, compliant support from application to closing.

The ideal candidate will have 3-5 years in lending leadership, a strong coaching mindset, and a proven track record in process improvement and regulatory compliance, working to elevate service levels and timelines.

Qualifications

• 3-5 years of lending, loan processing, operations, or related leadership experience.
• Experience coaching and developing employees.
• Experience in a fast-paced, service-driven environment.

Responsibilities

• Lead, coach, and develop a team of loan processing professionals.
• Ensure loan files move efficiently through the pipeline while meeting service and closing timelines.
• Oversee the preparation and delivery of accurate, compliant loan documentation.
• Monitor loan conditions, approvals, and closing requirements to support seamless transactions.
• Maintain compliance with credit union policies and applicable federal and state regulations.
• Develop, document, and improve department procedures and workflows.
• Manage key vendor relationships supporting loan processing operations.
• Utilize reporting and analytics to measure performance, identify opportunities, and support decision-making.
• Foster strong partnerships across departments to improve communication and efficiency.
• Guide the team through change while promoting continuous learning and professional growth.

Skills

Team leadership

Lending operations

Loan processing

Process improvement

Compliance

Communication

Analytical abilities

Staff development

Education

Associate degree or relevant certification

Job description

Atlantic Federal Credit Union in South Portland, ME, is seeking a Loan Processing Manager to lead the consumer and mortgage loan processing teams, ensuring fast, accurate, compliant support from application to closing.

The ideal candidate will have 3-5 years in lending leadership, a strong coaching mindset, and a proven track record in process improvement and regulatory compliance, working to elevate service levels and timelines.