The Loan Process Specialist serves in the Field Operations Department and reports directly to a Regional Manager located in one of the regional offices. This role acts as the “Deal Champion” for loans and ensures timely and accurate processing of loans originated by Lending AVP/VP and RM. The Loan Process Specialist participates in several stages of the credit lifecycle for all relevant loans.
For more information regarding salary and benefits, please visit our website: https://fci.csod.com/ux/ats/careersite/4/home/requisition/73?c=fci
What You Will Contribute
- Serve as the primary support for loan applications by gathering, reviewing, and organizing required documentation and ensuring complete and accurate files for submission to Credit Services
- Assist with pre‑qualification activities by collecting member and prospect information, entering loan data into the loan origination system, and serving as the point of contact for loan‑related inquiries
- Process new and existing loans by completing required due diligence, reviewing loan documentation, coordinating with internal teams and external partners, and supporting loan closings
- Lead and support processing for real estate, FLCA, PCA, non‑traditional, and government‑related loans, including title work, collateral documentation, and funding activities
- Support loan closing, booking, and funding by reviewing documentation for accuracy, coordinating required filings, and submitting completed packages to internal custodians and accounting teams
- Provide ongoing member service by facilitating loan servicing requests, monitoring portfolio documentation, supporting cross‑sell opportunities, and assisting team members as needed
- Participate in training, projects, and committee work while upholding data security, confidentiality, and Association standards
What We Are Looking For
Required Skills
- General knowledge of accounting principles and credit processing procedures
- Strong organizational skills with the ability to gather, compile, and manage detailed information
- Effective problem‑solving, communication, and relationship‑building skills
- Ability to manage multiple tasks, adapt to changing priorities, and utilize technology to improve efficiency
- Ability to work collaboratively and maintain positive working relationships
Minimum Qualifications
- High school diploma and 3 years of related experience in finance, accounting, or general business
or equivalent education, experience, and skillset sufficient to perform the essential functions of the role