Loan Processing Specialist

Citizens Community Bank; Mascoutah (IL); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement plans

Job summary

Citizens Community Bank is seeking a detail-driven Loan Processor to join our lending team. You will support a seamless lending experience for customers while upholding community values and exceptional service.

Your responsibilities include processing and reviewing consumer, commercial, and real estate loan files, coordinating with officers and clients, and ensuring compliance and timely closings. A minimum of 2 years’ experience with loan processing and Fannie Mae guidelines is required.

Qualifications

• Have at least 2 years of experience in loan processing or a related field.
• Possess strong organizational and communication skills.
• Are proficient with loan processing software and MS Office Suite.
• Demonstrate a commitment to accuracy and customer service.
• Have hands-on experience with Fannie Mae guidelines and documentation standards.

Responsibilities

• Process and prepare consumer, commercial, and real estate loan documentation.
• Review loan files for accuracy and completeness.
• Coordinate with loan officers, and customers, to gather necessary information.
• Maintain compliance with all banking regulations and internal policies.
• Manage loan files and ensure timely processing to meet closing deadlines.
• Deliver exceptional customer service throughout the lending process.

Skills

Organizational skills

Attention to detail

Customer service orientation

Communication skills

Time management

Tools

Loan processing software

MS Office Suite

Job description

Are you someone who thrives on organization, accuracy, and helping things run smoothly behind the scenes? Do you enjoy building relationships while being a key part of helping customers achieve their financial goals?

Citizens Community Bank is looking for a detail-driven and customer-focused Loan Processor to join our growing lending team. In this role, you’ll play an important part in creating a seamless lending experience for our customers while supporting a team that values community, collaboration, and exceptional service.

What You’ll Do

• Process and prepare consumer, commercial, and real estate loan documentation
• Review loan files for accuracy and completeness
• Coordinate with loan officers, and customers, to gather necessary information.
• Maintain compliance with all banking regulations and internal policies.
• Manage loan files and ensure timely processing to meet closing deadlines.
• Deliver exceptional customer service throughout the lending process
• Have at least 2 years of experience in loan processing or a related field.
• Possess strong organizational and communication skills
• Are proficient with loan processing software and MS Office Suite
• Demonstrate a commitment to accuracy and customer service.
• Have hands-on experience with Fannie Mae guidelines and documentation standards.

Why Join Us?

• Community Impact- Play a vital role in supporting our local community’s financial needs.
• Supportive Team- Work in a collaborative environment where your contributions are valued
• Comprehensive Benefits- Competitive salary, health insurance, and retirement plans.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.