Loan Operations Specialist - Servicing & Payments

PriorityOne Bank; Magee (MS); On-site; USD 34,000 - 48,000; Full time

Job summary

PriorityOne Bank in Magee, MS is seeking a Loan Operations Representative - Servicing to manage loan accounts, balance general ledgers, process payments, and maintain accurate records in compliance with policies and regulations. Experience with Excel and Microsoft Office is essential.

The role requires collaboration with underwriting, collections, and customer service to resolve discrepancies and support loan maintenance, ensuring a seamless borrower experience while maintaining data integrity

Qualifications

• High school diploma or equivalent required; associate/bachelor preferred.
• 1–2 years of loan servicing, banking, or financial services experience.
• Proficiency with Excel and Microsoft Office; strong written and verbal communication.

Responsibilities

• Respond to staff inquiries about loan status, payments, and account information.
• Process loan payments and incoming wire payments.
• Maintain detailed loan servicing records, ensuring policy and regulatory compliance.
• Collaborate with underwriting, collections, and customer service to resolve discrepancies.

Skills

Excel proficiency

Communication skills

Loan servicing knowledge

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Tools

CRM systems

Microsoft Office

Job description

PriorityOne Bank in Magee, MS is seeking a Loan Operations Representative - Servicing to manage loan accounts, balance general ledgers, process payments, and maintain accurate records in compliance with policies and regulations. Experience with Excel and Microsoft Office is essential.

The role requires collaboration with underwriting, collections, and customer service to resolve discrepancies and support loan maintenance, ensuring a seamless borrower experience while maintaining data integrity