Loan Operations Specialist: Servicing & Billing

Western Alliance Bank; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salaries

Employee ownership

Medical and dental insurance

Time off

401k matching

Tuition assistance

Volunteer program

Wellness program

Job summary

Western Alliance Bank is seeking a Loan Servicing/Operations Administrator to perform duties related to loan operations servicing, focusing on complex loan transactions, specialized billings, and monitoring reports. The role requires attention to detail and collaboration with cross-functional teams.

Responsibilities include processing transactions, preparing documents, and ensuring accurate billing and reporting.

Qualifications

• High school diploma or GED with 1+ year in financial services loan servicing.
• Experience with loan agency servicing preferred.
• Strong communication and MS Office skills.

Responsibilities

• Process complex loan transactions including increases, roll-overs, and pay-downs.
• Prepare/review loan documents for servicing activities.
• Prepare interest and fee billings on agency facility loans and commitments.
• Process interest and commitment fees and investigate discrepancies.
• Prepare GL entries as required.
• Review system reports to monitor loan facilities.

Skills

Analytical skills

Reconciliation skills

Communication skills

Time management

MS Office proficiency

Loan servicing support

Education

High school diploma or GED

Tools

FIS IBS

CLS (ACBS, FCM, FTM)

Job description

Western Alliance Bank is seeking a Loan Servicing/Operations Administrator to perform duties related to loan operations servicing, focusing on complex loan transactions, specialized billings, and monitoring reports. The role requires attention to detail and collaboration with cross-functional teams.

Responsibilities include processing transactions, preparing documents, and ensuring accurate billing and reporting.