Loan Operations Specialist - Hotline & Payoffs Expert

American National bank of Texas; Terrell (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

American National Bank of Texas is seeking a Loan Operations Servicing Specialist (Hotline) to perform clerical loan servicing tasks including scanning, filing, loan boarding and payoff processing. You will handle lien perfection, escrow calculations, investor reporting and general servicing duties while maintaining a high level of service for internal and external customers.

Candidates should have a high school diploma, basic math skills, and proficiency in Excel and Word; bilingual

Qualifications

• High School diploma or GED.
• General knowledge of loan documentation, banking or servicing.
• Bilingual English/Spanish encouraged.

Responsibilities

• Scan and file loan documents.
• Loan boarding and payoff processing.
• Perfect lien documents and escrow calculations.
• Prepare various reports.
• Handle investor loan reporting and billing.
• Provide high level customer service for internal and external customers.

Skills

Customer relations

Excel

MS Word

Basic math

Written instructions

Keyboarding

Education

High School diploma or GED

Tools

Calculator

Keyboarding

Job description

American National Bank of Texas is seeking a Loan Operations Servicing Specialist (Hotline) to perform clerical loan servicing tasks including scanning, filing, loan boarding and payoff processing. You will handle lien perfection, escrow calculations, investor reporting and general servicing duties while maintaining a high level of service for internal and external customers.

Candidates should have a high school diploma, basic math skills, and proficiency in Excel and Word; bilingual