Loan Operations Specialist - End-to-End Loan Lifecycle

Firstar Bank; Roland (OK); On-site; USD 45,000 - 60,000; Full time

Job summary

Firstar Bank is seeking an associate to support loan officers and staff across origination, servicing and maintenance throughout the loan cycle. The role involves data entry, document preparation, escrow handling, and compliance checks, along with responding to inquiries and producing reports to ensure accurate processing and timely closings.

You will contribute to cross-selling bank products and participate in training and community initiatives to strengthen the bank’s ties with customers and

Responsibilities

• Data entry of new loans, disbursements, payments, and payoffs.
• Maintain and process real estate loan escrow transactions and accounts.
• Verify accurate loan input and maintenance.
• Prepare and/or assemble loan documentation.
• Process extension and deferral agreements.
• Verify accuracy and compliance of loan documentation.
• Monitor for adequate insurance coverage on loan collateral.
• Complete and retain all compliance-related documents especially as related to flood, RESPA, HMDA, Regulations B and Z.
• File, maintain, archive, retrieve and monitor loan documents whether electronic or hard copy.
• Scan and index loan documents.
• Ensure the bank’s lien position through timely recording of liens and perfection of collateral positions.
• Respond to credit inquiries.
• Prepare various reports.
• Answers telephone and written inquiries concerning loan processing and information.
• Resolve customer complaints or inquiries in a tactful, effective manner.
• Assist customer contact personnel with queries and activities to improve overall services to bank customers.
• Back-up and assist other loan operations personnel.
• Participate in bank/community activities.
• Maintain knowledge of and ensure compliance with Bank Secrecy Act.
• Cross-sell bank products and services as appropriate.
• Complete required annual training and maintain knowledge relevant to the role.
• Participate in bank and community initiatives to strengthen visibility and reinforce Firstar’s commitment to the communities it serves.
• Perform additional responsibilities as assigned in support of the Bank’s priorities and objectives.

Job description

Firstar Bank is seeking an associate to support loan officers and staff across origination, servicing and maintenance throughout the loan cycle. The role involves data entry, document preparation, escrow handling, and compliance checks, along with responding to inquiries and producing reports to ensure accurate processing and timely closings.

You will contribute to cross-selling bank products and participate in training and community initiatives to strengthen the bank’s ties with customers and