Loan Operations & Process Excellence Specialist

Synovus Financial Corp; Atlanta, Birmingham, Charlotte (GA, AL, NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Synovus Bank is seeking a Loan Operations Support Specialist to provide administrative and operational support to loan processing and servicing teams. You will help ensure accurate documentation, maintain loan records, and assist with compliance and reporting.

The role collaborates with underwriting, servicing, and regulatory teams to improve processes, support audits, and deliver high-quality service to clients and stakeholders.

Qualifications

• Bachelor's degree in Business Administration, Finance, or related field.
• 10+ years of experience in loan operations, banking, or related field.

Responsibilities

• Support loan processing and servicing teams with documentation accuracy and completeness.
• Maintain and update loan records and databases; generate reports.
• Assist with compliance requirements and audits; implement process improvements.
• Collaborate with underwriting, servicing, and other departments to streamline workflows.

Skills

Attention to detail

Communication

Interpersonal skills

Regulatory awareness

Education

Bachelor's degree in Business Administration/Finance or related field

Tools

Loan management software

Microsoft Office Suite

Job description

Synovus Bank is seeking a Loan Operations Support Specialist to provide administrative and operational support to loan processing and servicing teams. You will help ensure accurate documentation, maintain loan records, and assist with compliance and reporting.

The role collaborates with underwriting, servicing, and regulatory teams to improve processes, support audits, and deliver high-quality service to clients and stakeholders.