Loan Operations Specialist: Process & Compliance Leader

Synovus; Birmingham (AL); On-site; USD 65,000 - 95,000; Full time

Job summary

Synovus in Charlotte, NC seeks a Loan Operations Support Specialist to provide administrative and operational support to loan processing and servicing teams. You will ensure accurate handling of loan documentation, assist with compliance and reporting, and help maintain efficient workflow across the loan operations department.

You will collaborate with internal teams to resolve issues, implement process improvements, and deliver high-quality service to clients and stakeholders.

Qualifications

• Bachelor's degree in Business Administration, Finance, or related field.
• 10+ years of experience in loan operations or banking.
• Proficiency with loan management software and Microsoft Office Suite.

Responsibilities

• Assist with loan documentation processing and accuracy; support compliance and reporting.
• Support audits and quality assurance initiatives.
• Collaborate with underwriting, servicing, and other departments to facilitate workflow.
• Maintain loan records and generate operational reports.

Skills

Attention to detail

Organizational skills

Excellent communication

Interpersonal abilities

Collaborative work

Education

Bachelor's degree in Business Administration, Finance, or related field

Tools

Loan management software

Microsoft Office Suite

Job description

Synovus in Charlotte, NC seeks a Loan Operations Support Specialist to provide administrative and operational support to loan processing and servicing teams. You will ensure accurate handling of loan documentation, assist with compliance and reporting, and help maintain efficient workflow across the loan operations department.

You will collaborate with internal teams to resolve issues, implement process improvements, and deliver high-quality service to clients and stakeholders.