Loan Officer: High-Impact, Inbound Leads, Growth

CCM CrossCountry Mortgage, LLC; Phoenix (AZ); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

CrossCountry Mortgage, LLC is seeking a Loan Officer to originate and process real estate mortgage loans while maintaining an NMLS license under the SAFE Act. Our team emphasizes building relationships with real estate agents and lead sources to sustain a high-conversion workflow and outstanding service.

The role focuses on explaining loan options, gathering documentation, and coordinating with processing and underwriting to resolve issues.

Qualifikationen

• NMLS License required under the S.A.F.E. Act of 2008.
• Experience with retail product philosophy, policy, underwriting, procedures, documentation and systems.
• Experience proactively soliciting new business.
• Encompass experience, preferred.
• Knowledge of all mortgage products and programs.
• Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace.
• Advanced communication and collaboration skills.
• Proficient in Word, Excel, PowerPoint and Outlook.

Aufgaben

• Unlimited inbound leads provided.
• Build relationships with real estate agents and other lead sources.
• Analyze potential loan markets and develop referral networks to locate prospects for loans.
• Market CCM products to individuals and firms, promoting CCM services that may meet customers’ needs.
• Meet with applicants to obtain information for loan applications and answer questions about the process.
• Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Generate complete loan applications with corresponding documentation.
• Improve loan applications and documentation by informing the applicant of additional requirements.
• Help customers by answering questions and responding to requests.
• Handle customer complaints and take appropriate action to resolve them.
• Own the communication with the real estate agent or referral source.
• Confer with processing and underwriting to aid in resolving mortgage application problems.
• Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Regularly participate in activities in connection with mortgage sales, including but not limited to attend closings, open houses, and/or conduct CCM seminars/trainings and other lead‑generating activities.

Kenntnisse

NMLS License

Retail mortgage

Encompass

Mortgage products

Analytical skills

Communication

MS Office

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Jobbeschreibung

CrossCountry Mortgage, LLC is seeking a Loan Officer to originate and process real estate mortgage loans while maintaining an NMLS license under the SAFE Act. Our team emphasizes building relationships with real estate agents and lead sources to sustain a high-conversion workflow and outstanding service.

The role focuses on explaining loan options, gathering documentation, and coordinating with processing and underwriting to resolve issues.