Loan Officer Assistant-(NMLS License Required)

Pinnacle Mortgage Corp; Manchester (NH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401K matching

Training opportunities

Health insurance

Job summary

Pinnacle Mortgage Corp in Manchester, NH, is seeking a Loan Officer Assistant to act as the liaison between Loan Officers and customers. This onsite role manages a pipeline of loan applications and ensures timely, accurate completion of all documentation.

The LOA will support one or more loan officers, review documents for accuracy, and help close loans in a fast-paced environment while maintaining exceptional client experience.

Qualifications

• 2-3 years residential mortgage processing experience required.
• Knowledge of mortgage servicing, underwriting and loan origination processes.
• Must be customer service oriented with attention to detail.
• Ability to manage multiple deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
• Prioritization and multi-tasking ability.
• Strong problem-solving capabilities.
• Ability to analyze credit reports, income, and assets.
• Experience with MS Office Suite.

Responsibilities

• Manage a pipeline of loan packages ensuring timely and accurate completion.
• Coordinate with loan officers, underwriters, and clients to obtain necessary documentation.
• Review documentation for completeness and regulatory compliance.
• Strive for on-time closings by completing pre-closing steps and submitting files to underwriting.
• Communicate loan status with applicants and partners (Loan Officers, Sales Manager, Partners, Underwriting).
• Other duties as assigned.

Skills

Mortgage processing

Credit analysis

MS Office

Customer service

Time management

Communication

Loan origination

Underwriting

POINT system

Tools

POINT system

Job description

ABOUT US:

Pinnacle Mortgage Corp. delivers top-tier financial services with competitive rates. Our mortgage professionals prioritize personalized attention, ensuring tailored financial solutions for purchasing a home, refinancing, or consolidating debt. Unlike larger nationwide mortgage firms, we prioritize the security and confidentiality of your information. Our trusted reputation in the community reflects our dedication to maintaining client trust and confidentiality.

POSITION PROFILE:

Pinnacle Mortgage is currently looking to add a Loan Officer Assistant (LOA) to its growing team in Manchester, this position requires a NMLS License. The LOA will be the point off contact between the Loan Officer and Customer, insuring positive and seamless client experience. Additionally the LOA will manage and process a pipeline of loan applications ensuring the timely and accurate completion. The Loan Officer Assistant will be supporting one or more loan officers, sales managers or partners though loan coordination, document review, collection, and closing of loans. This is an onsite role based in our corporate office in Manchester, NH.

RESPONSIBILITIES:

• Manage a pipeline of loan packages ensuring timely and accurate completion
• Coordinate with loan officers, underwriters, and clients to ensure all necessary documentation is obtained
• Review documentation for completeness and compliance with state and federal regulations
• Strive for on-time closing by completing all required pre-closing steps and submitting loan files to underwriting
• Communicate with applicants and business partners (Loan Officers, Sales Manager, Partners, Underwriting, etc.) regarding loan status
• Other duties as assigned

WHAT YOU NEED TO BE SUCCESSFUL:

• 2-3 years residential mortgage processing experience required
• Strong knowledge of mortgage servicing, underwriting and loan origination process
• Must be customer service oriented with a willingness to work hard and an eye for detail
• Ability to manage multiple deadlines in a fast-paced environment
• Strong verbal and written communication skills
• Proven ability to prioritize and multi-task
• Strong problem-solving capabilities
• Ability to analyze credit reports, income, and asset documents
• Experience with MS Office Suite
• Knowledge of POINT loan processing system preferred

WHY PINNACLE MORTGAGE CORP:

Because we believe in valuing and investing in our team members. Pinnacle Mortgage Corp. provides outstanding compensation and benefits package. By offering perks such as a company matching 401K plan, continuous paid training opportunities, and robust healthcare coverage, including Medical, Dental & Vision, we aim to support our employees' financial security, professional growth, and overall quality of life.

Pinnacle Mortgageprovidesequal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexualorientation,or any characteristic protected under applicable law.