Loan Officer

SFMC Home Lending; Ramsey (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

SFMC Home Lending is seeking a Loan Officer to market quality mortgage products to self-sourced customer leads. The ideal candidate will ensure a smooth loan process that exceeds customer expectations.

Responsibilities include managing loan applications, securing interest rates, and handling challenges in the approval process. A current mortgage loan originator license and 0-2 years of experience in the mortgage lending industry are required.

Qualifications

• Must possess a current mortgage loan originator license for applicable state(s).
• 0-2 years’ (Loan Officer) or 2+ years’ (Senior Loan Officer) experience required.
• Well versed in mortgage industry sales and customer service.

Responsibilities

• Take complete loan applications and secure locked interest rates.
• Handle problems that arise during processing.
• Follow daily, weekly, monthly and annual plans.

Skills

Excellent presentation, communication and negotiation skills

Self-motivated with a drive to excel

Ability to manage multiple priorities

Proficient with MS Office

Demonstrated problem-solving ability

Education

Current mortgage loan originator license

0-2 years' experience in mortgage lending

Tools

Mortgage industry sales software

Job description

The Loan Officer markets SFMC’s line of quality mortgage products to self-sourced customer leads, with the objective of making the loan process to be an experience that exceeds the expectations of all of the parties involved.

Duties include:

• Taking a complete, quality loan application, completing the Loan Officer checklist, securing a locked interest rate as quoted to the client, ensuring the borrower qualifies for the loan program, collecting all supporting documentation, and handling any problems that arise during processing that may jeopardize the loan approval.
• Continuing to develop and follow daily, weekly, monthly and annual plans.

Education and/or Work Experience Requirements:

• 0-2 years’ (Loan Officer) or 2+ years’ (Senior Loan Officer) experience in the mortgage lending industry, with a high percentage of purchase business.
• Possess a current mortgage loan originator license for applicable state(s).
• Previous loan origination experience demonstrated through past volume, industry reputation, and commitment to quality business.
• Well versed in mortgage industry sales, customer service, marketing, setup, processing, underwriting, closing and software automation.

Skills:

• Excellent presentation, communication and negotiation skills.
• Aptitude for self-development and learning.
• Self‑motivated with a drive to excel and the ability to inspire and motivate others.
• Demonstrated problem‑solving ability and conflict resolution skills.
• Ability to manage multiple priorities in a fast‑paced, dynamic environment with strict time requirements.
• Proficient with MS Office, with a knowledge of industry automation and software.
• Ability to gather data from multiple sources, test assumptions, evaluate alternatives and make recommendations.
• Demonstrated ability to self‑source business.
• Ability to work within a structure, take direction and be a strong team player.
• High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information.