Loan Officer

Ruoff Mortgage; Columbus (OH); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Professional development

Employee assistance program

Job summary

Ruoff Mortgage is seeking a Loan Officer to guide clients through the home-financing journey from initial contact to closing. You will develop relationships with real estate professionals and collaborate with processing, underwriting, and closing teams to move loans smoothly.

This growth-oriented role emphasizes building careers in mortgage lending. Candidates should be self-motivated, organized, and able to manage multiple tasks while staying current on mortgage products and rates.

Qualifications

• Must meet SAFE Act licensure requirements.
• Strong communication and interpersonal skills.
• Self-motivated with a growth mindset.
• Excellent organizational skills and attention to detail.
• Familiarity with MS Office and willingness to learn industry software.
• Ability to collaborate with senior loan officers and support staff.

Responsibilities

• Develop and maintain referral relationships with real estate agents, builders, and professionals under guidance.
• Proactively reach out to clients to generate new loan opportunities.
• Assist borrowers in understanding loan options and gather documentation for pre-qualification and application.
• Submit complete loan applications and coordinate with clients and internal teams.
• Keep clients informed on loan status and address delays or issues.
• Stay informed on mortgage products, rates, and market trends.
• Represent Ruoff Mortgage professionally and uphold company values.
• Ensure client data is handled securely and confidentially.

Skills

Communication

Interpersonal skills

Self-motivated

Organizational skills

MS Office

Industry software

Team collaboration

Education

High school diploma

College coursework preferred

Tools

MS Office

Industry software

Job description

Position Summary

The Loan Officer (LO) plays a key role in supporting the mortgage lending process by assisting clients through their home‑financing journey. The LO works to develop relationships within the local real estate community and supports borrowers by guiding them through the loan process, from initial contact through to closing, while also collaborating with internal teams such as processing, underwriting, and closing. This is a growth‑oriented position designed for individuals building their careers in mortgage lending.

Job Type

Full‑time

Essential Responsibilities

• Develop and maintain referral relationships with real estate agents, builders, and other industry professionals under the guidance of senior team members.
• Make regular outreach efforts to potential and existing clients to generate new loan opportunities.
• Assist borrowers with understanding loan options and gather necessary documentation for pre‑qualification and application.
• Submit complete loan applications and follow up with clients and internal teams to ensure loans are moving smoothly through each stage.
• Keep clients informed of loan status and assist with resolving any issues or delays.
• Stay informed on current mortgage products, interest rates, and general market trends.
• Always represent the company in a professional manner and uphold company values and standards.
• Ensure all customer information is handled securely and confidentially.

Requirements

• Must meet requirements for Loan Officer licensure under the SAFE Act.
• Strong communication and interpersonal skills, with the ability to build rapport with clients and referral partners.
• Self‑motivated with a desire to grow in the mortgage lending industry.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks.
• Familiarity with Microsoft Office Suite and willingness to learn industry‑specific software.
• Ability to take direction and work collaboratively with more senior loan officers and internal support staff.

Experience and Training

• High school diploma required; college coursework preferred.
• 1–2 years of experience in mortgage, banking, sales, or customer service is helpful but not required.
• Understanding of basic mortgage products is preferred; training will be provided.
• Meet current licensing and registration requirements under the SAFE Act, preferred.

Benefits

• Health and wellness – comprehensive health insurance plans, including medical, dental, and vision coverage.
• Retirement savings – 401(k) plan with company match.
• Paid time off – vacation, holidays, and sick leave to support work‑life balance.
• Professional development – training, education, and career advancement opportunities.
• Employee assistance program – confidential counseling and support services.

Equal Employment Opportunity

Ruoff Mortgage is an equal opportunity employer.