Loan Officer

Benchmark Mortgage (NMLS #2143); Knoxville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short-term and long-term disability

401(k) and Roth 401(k) plans with a Company match

Company-provided life insurance

Job summary

A leading mortgage company in Knoxville, TN, is seeking a Loan Officer to build relationships and source loan applications. Candidates should have strong communication skills, customer service orientation, and a minimum of one to two years of residential mortgage origination experience. Knowledge of various loan products and the mortgage loan process is essential. Competitive pay and benefits are included.

Qualifications

• One to two years of residential mortgage origination experience required.
• Knowledge of the mortgage loan process.
• General knowledge of credit reports and debt-to-income ratios.

Responsibilities

• Establish and maintain relationships with clients and real estate professionals.
• Maintain a pipeline of applications within federal and state regulations.
• Analyze mortgage applications to determine appropriate programs.
• Communicate and educate consumers on loan programs.

Skills

Strong communication skills

Customer service oriented

Ability to generate leads

Knowledge of various loan products

Ability to adapt to market changes

Proven ability to prioritize and multi-task

Education

High school diploma or equivalent

Some college preferred

Professional certifications (CMB, CMC, CMPS) preferred

Job description

Position Overview

With relationships as one of Benchmark’s core values, building and maintaining relationships with the goal of sourcing loan applications will be the primary focus of our loan officers. The Loan Officer sources and originates loan applications from consumers and maintains relationships to develop and keep an active pipeline of applicants.

Ideal candidates for this position have a strong service‑oriented mindset with prior loan sale experience, excellent communication skills, and proven knowledge of mortgage lending compliance and regulatory requirements.

Essential Functions of the Role

• Establish and maintain relationships through frequent travel with individuals including existing clients, past clients, and real estate professionals to generate business referrals.
• Maintain a pipeline of applications within federal and state regulations.
• Analyze mortgage applications and determine the programs best meeting the needs of the consumer.
• Gather required application data and provide initial documents and disclosures to the applicant.
• Communicate and educate the consumer on qualified programs including benefits and risks.
• Support communication through the loan process between operations staff and the borrower.
• Provide all applicable initial documents and disclosures to the loan processor.
• Other duties as assigned.

Essential Knowledge/Skills/Abilities

• Strong communication skills
• Ability to generate leads
• Customer service oriented
• Proven ability to prioritize and multi‑task
• Knowledge of various loan products (FHA, VA, conventional, etc.)
• General knowledge of credit reports and debt‑to‑income ratios
• Ability to adapt to market changes
• Knowledge of the mortgage loan process
• Proven ability to monitor and track multiple deadlines

Experience Requirements

• One to two years residential mortgage origination experience required.

Education / Licensing Requirements

• High school diploma or equivalent required. Some college preferred.
• Licensed in market area and registered nationally in NMLS.
• Professional certifications (CMB, CMC, CMPS) preferred.

Working Conditions

• Fast‑paced environment.
• Requires normal vision (corrected) both close and distant.
• Requires normal hearing levels (corrected).
• Requires working at a desk to use a phone and computer for extended periods of time.
• Requires sitting, bending.
• Works effectively with frequent interruptions.
• Lifting requirements of 10 lbs. occasionally.
• Frequent travel >50%.

Along with a great culture and competitive pay, at Benchmark/Eleven Mortgage our full‑time employees are eligible for additional benefits including:

Benefits

• Medical, dental, and vision insurance
• Short‑term and long‑term disability
• 401(k) and Roth 401(k) plans with a Company match
• Company‑provided life insurance
• AND MORE!