Reverse Loan Officer

Benchmark Mortgage (NMLS #2143); Colorado Springs (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading reverse mortgage provider is seeking a Loan Officer in Colorado Springs, CO. The ideal candidate will focus on building and maintaining strong relationships to source loan applications. Key responsibilities include educating consumers on reverse mortgage programs, maintaining regulatory-compliant pipelines, and actively generating leads. Candidates must have at least 12 funded self-generated reverse mortgages in the past year and possess strong communication and customer service skills. This role requires extensive travel and knowledge of various reverse mortgage products.

Qualifications

• At least 12 funded self-generated reverse mortgages in the past 12 months.
• Established a solid referral base.

Responsibilities

• Establish and maintain business relationships with clients and professionals.
• Maintain a regulated pipeline of applications.
• Analyze and determine suitable reverse mortgage programs for clients.
• Educate clients on qualified mortgage programs, benefits, and risks.
• Support communication between operations staff and borrowers.
• Assist Benchmark branches in training and marketing efforts.

Skills

Strong communication skills

Ability to generate leads

Customer service oriented

Proven ability to prioritize and multi-task

Knowledge of various reverse mortgage loan products

General knowledge of credit reports and Financial Assessment

Ability to adapt to market changes

Knowledge of the mortgage loan process

Proven ability to monitor and track multiple deadlines

Education

High school diploma or equivalent

Some college preferred

Licensed in market area and registered nationally in NMLS

Professional certification (CRMP)

Job description

Position Overview

With Relationships as one of Benchmark’s core values, building and maintaining relationships in order to source loan applications is the primary focus of our loan officers. The Loan Officer sources and originates loan applications from consumers and maintains relationships to develop and keep an active pipeline of applicants.

Ideal candidates for this position have a strong service-oriented mindset with prior, proven reverse mortgage loan sale experience, excellent communication skills, and proven knowledge of reverse mortgage lending, compliance, Quantum Reverse or Reverse Vision and regulatory requirements.

Essential Functions of the Role

• Establish and maintain relationships through frequent travel with individuals including existing clients, past clients, and real estate professionals to generate business referrals.
• Maintain a pipeline of applications within federal and state regulations.
• Analyze reverse mortgage applications and determine the programs best meeting the needs of the consumer.
• Gather required application data and provide initial documents and disclosures to the applicant.
• Communicate and educate the consumer on qualified programs (both HECM and proprietary products if eligible) including benefits and risks.
• Support communication through the loan process between operations staff and the borrower.
• Provide all applicable initial documents and disclosures to the loan processor.
• Work with assigned Benchmark branch(s) in the training, marketing and assisting in all aspects of Benchmarks’ reverse mortgage program.
• Other duties as assigned.

Essential Knowledge/Skills/Abilities

• Strong communication skills
• Ability to generate leads
• Customer service oriented
• Proven ability to prioritize and multi-task
• Knowledge of various reverse mortgage loan products
• General knowledge of credit reports and Financial Assessment including Residual Income calculations
• Ability to adapt to market changes
• Knowledge of the mortgage loan process
• Proven ability to monitor and track multiple deadlines

Experience Requirements

• Minimum of 12 funded self-generated reverse mortgages in prior 12 months required.
• Has built a solid referral base

Education / Licensing Requirements

• High school diploma or equivalent required. Some college preferred.
• Licensed in market area and registered nationally in NMLS.
• Professional certification (CRMP) a plus

Working Conditions

• Fast-paced environment.
• Requires normal vision (corrected) both close and distant.
• Requires normal hearing levels (corrected).
• Requires working at a desk to use a phone and computer for extended periods of time.
• Requires sitting, bending.
• Works effectively with frequent interruptions.
• Lifting requirements of 10 lbs. occasionally.
• Frequent travel >50%.