Loan Officer Assistant & Pipeline Coordinator

Benchmark Corporate HQ; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k) plans

Life insurance

Paid holidays

Floating holiday

Job summary

Benchmark is seeking a Loan Officer Assistant/Coordinator in New York to support loan originators and production partners with administrative tasks, document collection, and customer service. You will help manage the loan pipeline, communicate with applicants about status and expectations, and ensure smooth processing through underwriting.

Strong organization, time management, and bilingual English/Portuguese skills are essential; mortgage knowledge and MS Office experience are a plus.

Qualifications

• One to two years residential mortgage experience preferred.
• Bilingual - Fluent in English and Portuguese
• Licensed in market area and registered nationally in NMLS, preferred.
• High school diploma or equivalent required. Some college preferred.

Responsibilities

• Provide administrative and sales support to loan originators and production partners.
• Collect and distribute documents and information pertinent to the processing and underwriting of the loan.
• Assist loan originators and production partners in managing the pipeline of loan applications.
• Communicate with applicants on behalf of the loan originator/production partner regarding expectations and loan status.
• Other duties as assigned.

Skills

Organization skills

Customer service

Time management

Communication skills

Prioritize and multi-task

Problem solving

MS Office

Mortgage knowledge

Bilingual English/Portuguese

Education

High school diploma or equivalent

Some college

NMLS license (preferred)

Tools

NMLS knowledge

Job description

Loan Officer Assistant - Bilingual (Portuguese) job at Benchmark Corporate HQ . Lake Worth, FL.

Description

Position Overview:

Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers. The Loan Officer Assistant/Coordinator is an integral part of this process and is responsible for supporting one or more Loan Originators or Production Partners through sales assistance, loan coordination, document collection, and customer service.

Ideal candidates for this position have a strong service-oriented mindset, excellent communication skills, and proven organizational skills.

Essential Functions of the Role:

• Provide administrative and sales support to loan originators and production partners.
• Collect and distribute documents and information pertinent to the processing and underwriting of the loan.
• Assist loan originators and production partners in managing the pipeline of loan applications.
• Communicate with applicants on behalf of the loan originator/production partner regarding expectations and loan status.
• Other duties as assigned.

Essential Knowledge/Skills/Abilities:

• Proven organization skills
• Customer service oriented
• Ability to manage multiple deadlines
• Strong communication skills
• Proven ability to prioritize and multi-task
• Excellent time management skills
• Ability to work across organizational boundaries
• Strong problem solving capabilities
• Experience with MS Office Suite
• Knowledge of the mortgage loan process

Experience Requirements:

• One to two years residential mortgage experience preferred.
• Bilingual - Fluent in English and Portuguese
• Licensed in market area and registered nationally in NMLS, preferred.

Education/Licensing Requirements:

• High school diploma or equivalent required. Some college preferred.

Working Conditions:

• Fast-paced environment.
• Requires normal vision (corrected) both close and distant.
• Requires normal hearing levels (corrected).
• Requires working at a desk to use a phone and computer for extended periods of time.
• Requires sitting, bending.
• Works effectively with frequent interruptions.
• Lifting requirements of 10 lbs. occasionally.
• Minimal travel <5%.

Along with a great culture and competitive pay, at Benchmark our full-time employees are eligible for additional benefits including:

• Medical, dental, and vision insurance
• Short-term and long-term disability
• 401(k) and Roth 401(k) plans with a Company match
• Company-provided life insurance
• 8 paid holidays and an additional floating holiday
• AND MORE!