Loan Officer Assistant - Bilingual (Spanish)

Benchmark Mortgage (NMLS #2143); Lake Worth (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short-term and long-term disability

401(k) and Roth 401(k) plans with a Company match

Company-provided life insurance

8 paid holidays and an additional floating holiday

401(k) with company match

Life insurance

8 paid holidays

Floating holiday

Job summary

A leading mortgage company in Lake Worth, Texas, is seeking a Loan Officer Assistant/Coordinator to provide administrative and sales support to loan originators. The ideal candidate should possess strong communication skills, organizational abilities, and a customer-oriented mindset. This position requires some mortgage experience, with fluency in both English and Spanish preferred. Competitive pay and benefits, including insurance and 401(k) plans, are offered for full-time employees.

Qualifications

• One to two years residential mortgage experience preferred.
• Licensed in market area and registered nationally in NMLS, preferred.
• Licensed in market area and registered nationally in NMLS preferred.
• High school diploma or equivalent required; some college preferred.

Responsibilities

• Provide administrative and sales support to loan originators and production partners.
• Collect and distribute documents and information pertinent to the processing and underwriting of the loan.
• Assist loan originators and production partners in managing the pipeline of loan applications.
• Communicate with applicants on behalf of the loan originator regarding expectations and loan status.
• Other duties as assigned.

Skills

Proven organization skills

Customer service oriented

Strong communication skills

Ability to manage multiple deadlines

Excellent time management skills

Strong problem solving capabilities

Experience with MS Office Suite

Bilingual - Fluent in English and Spanish

Education

High school diploma or equivalent

Some college preferred

Tools

MS Office Suite

Job description

Position Overview

Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers. The Loan Officer Assistant/Coordinator is an integral part of this process and is responsible for supporting one or more Loan Originators or Production Partners through sales assistance, loan coordination, document collection, and customer service. Ideal candidates for this position have a strong service-oriented mindset, excellent communication skills, and proven organizational skills.

Essential Functions of the Role

• Provide administrative and sales support to loan originators and production partners.
• Collect and distribute documents and information pertinent to the processing and underwriting of the loan.
• Assist loan originators and production partners in managing the pipeline of loan applications.
• Communicate with applicants on behalf of the loan originator/production partner regarding expectations and loan status.
• Other duties as assigned.

Essential Knowledge / Skills / Abilities

• Proven organization skills
• Customer service oriented
• Ability to manage multiple deadlines
• Strong communication skills
• Proven ability to prioritize and multi-task
• Excellent time management skills
• Ability to work across organizational boundaries
• Strong problem solving capabilities
• Experience with MS Office Suite
• Knowledge of the mortgage loan process

Experience Requirements

• One to two years residential mortgage experience preferred.
• Bilingual - Fluent in English and Spanish.
• Licensed in market area and registered nationally in NMLS, preferred.

Education / Licensing Requirements

• High school diploma or equivalent required. Some college preferred.

Working Conditions

• Fast-paced environment.
• Requires normal vision (corrected) both close and distant.
• Requires normal hearing levels (corrected).
• Requires working at a desk to use a phone and computer for extended periods of time.
• Requires sitting, bending.
• Works effectively with frequent interruptions.
• Lifting requirements of 10 lbs. occasionally.
• Minimal travel.

Along with a great culture and competitive pay, at Benchmark our full-time employees are eligible for additional benefits including:

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability
• 401(k) and Roth 401(k) plans with a Company match
• Company-provided life insurance
• 8 paid holidays and an additional floating holiday
• AND MORE!