Loan IQ Analyst #1021393

Dexian; New York (NY); On-site; USD 92,000 - 96,000; Full time

Job summary

Dexian in New York is seeking an experienced Loan IQ Business Analyst to support the delivery, enhancement, and ongoing operations of critical lending platforms for leading financial institutions. This role requires collaborating with stakeholders to optimize loan servicing processes and improve system performance across the loan lifecycle.

The candidate will serve as a subject matter expert, focusing on efficiency, scalability, and user experience, with responsibilities spanning requirements

Qualifications

• Proven BA experience in commercial lending, syndicated loans, or loan operations.
• Strong knowledge of loan servicing functionalities: servicing, accounting, agency deals, lifecycle processes.
• Experience documenting business processes and leading technology change in financial services.

Responsibilities

• Gather, analyze, and document requirements for loan origination, servicing, repayments, restructures, and lifecycle events.
• Act as SME for loan servicing platform across modules and integrations.
• Translate business needs into functional specs, user stories, flows, and designs for dev teams and vendors.
• Lead or support SIT/UAT; create test cases; manage defects; validate outcomes.
• Provide production support through issue triage, data investigation, and coordination with tech teams and vendors.

Skills

Loan servicing domain

Requirements gathering

Stakeholder management

SIT/UAT testing

Data investigation

Job description

Below are the job details for your reference:

Job Title: Loan IQ BA

Location: New York NY

Duration: Long Term Contract

Pay range - $67 to $70/hr. on w2

Position Summary

The organization is seeking an experienced Loan IQ Business Analyst to support the delivery, enhancement, and ongoing operations of critical lending platforms for leading financial institutions. This role involves collaborating with stakeholders across various functions to optimize loan servicing processes, improve system performance, and support strategic transformation efforts. The candidate will serve as a trusted advisor and subject matter expert, focusing on enhancing efficiency, scalability, and user experience throughout the loan lifecycle.

Key Responsibilities

• Partner with business stakeholders to gather, analyze, and document requirements related to loan origination, servicing, repayments, restructures, and other loan lifecycle events.
• Act as a SME for the loan servicing platform, supporting modules such as servicing, accounting, agency deals, and integrations with upstream and downstream systems.
• Convert business requirements into functional specifications, user stories, process flows, and solution designs for development teams and vendors.
• Lead or assist in testing activities including system integration testing (SIT) and user acceptance testing (UAT), creating test cases, managing defect resolution, and validating business outcomes.
• Provide production support through issue triage, root cause analysis, data investigation, and coordination with technology teams and third-party vendors.

Required Qualifications

• Proven experience as a Business Analyst supporting commercial lending, syndicated loans, or loan operations environments.
• Strong hands-on knowledge of a commercial loan servicing platform, including functionalities related to servicing, accounting, agency deals, and loan lifecycle processes.
• Experience in gathering requirements, documenting business processes, and executing technology change initiatives within financial services.
• Strong analytical skills with experience in supporting reconciliations, reporting, and investigating loan balances, interest, fees, and accounting outputs.
• Excellent stakeholder management and communication skills, with the ability to collaborate effectively across business, technology, and vendor teams.

Preferred Qualifications

• Experience working directly with a loan servicing platform vendor.
• Knowledge of loan accounting, general ledger integrations, and financial reporting processes.
• Exposure to agile delivery methodologies and user story development.
• Experience supporting large-scale platform implementations, upgrades, or migration programs.
• Familiarity with automation, workflow process enhancements, and operational transformation initiatives.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.