Loan & Financial Services Specialist

World Finance; Douglasville (GA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Life insurance

Disability insurance

Mental health support

401(k) with company match

Paid holidays

Vacation time

Volunteer time

Predictable schedules

Job summary

World Acceptance Corporation is seeking a Financial Services Representative (FSR) in Georgia to drive loan sales, manage collections, and assist with tax preparation. The role requires daily outbound calling, in-person customer meetings, and ensuring accounts remain current while pursuing new business opportunities.

The position offers performance-based earnings with bonuses, comprehensive benefits, and a clear path for advancement within a growing network of branches.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, tax services, and new business generation; thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Strong communication

Problem solving

Organizational skills

Data entry

Education

High school diploma or equivalent

Job description

World Acceptance Corporation is seeking a Financial Services Representative (FSR) in Georgia to drive loan sales, manage collections, and assist with tax preparation. The role requires daily outbound calling, in-person customer meetings, and ensuring accounts remain current while pursuing new business opportunities.

The position offers performance-based earnings with bonuses, comprehensive benefits, and a clear path for advancement within a growing network of branches.