Loan Document Specialist: Scan, Verify & Customer Engage

BancFirst Co.; Chandler (OK); On-site; USD 32,000 - 46,000; Full time

Job summary

BancFirst is seeking a detail‑oriented candidate to support branch operations, including scanning and indexing loan documents and ensuring compliance with BancFirst policies and procedures. The role involves customer communication by phone and in person, preparing written correspondence, and performing other duties as assigned, with a focus on accuracy under deadlines.

A high school diploma is required; strong communication, multitasking, organization, and a professional image are essential.

Qualifications

• High School Graduate or High School equivalency.
• Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and an ability to multitask with accuracy.
• Critical thinking skills.
• Must work well under stress and deadlines.
• Work well individually and with team members while maintaining a positive attitude.
• Must demonstrate a business professional image and demeanor.
• Must be flexible and able to work additional hours when crucial to the branch environments.
• Regular attendance and punctuality is an essential function of the job.

Responsibilities

• Scan and index loan documents
• Ensure compliance with regulations and BancFirst policies and procedures
• Customer communication on the phone and in person
• Prepare written correspondence
• Perform other duties and projects as assigned.

Skills

Communication skills

Multitasking

Organizational skills

Professional image

Stress management

Teamwork

Attention to detail

Problem solving

Education

High School Graduate or equivalent

Tools

Microsoft Office

Banking software

Job description

BancFirst is seeking a detail‑oriented candidate to support branch operations, including scanning and indexing loan documents and ensuring compliance with BancFirst policies and procedures. The role involves customer communication by phone and in person, preparing written correspondence, and performing other duties as assigned, with a focus on accuracy under deadlines.

A high school diploma is required; strong communication, multitasking, organization, and a professional image are essential.