Customer Support Specialist - Growth, Training & Benefits

LoanMax Title Loans; Kiawah Island (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Paid Holidays

Paid Time Off

On-the-job Training

Dental Insurance

Vision Insurance

Job summary

North American Title Loans is hiring a Customer Service Representative in Charleston, SC. CSRs assist customers through the loan process, answer inquiries, evaluate vehicles, and manage loan accounts with honesty and efficiency.

This full-time role offers a Monday-Friday schedule 10:00 AM - 6:00 PM, rotating Saturdays 9:00 AM - 2:00 PM, paid holidays, health benefits after day 91, and paid training. Ideal candidates have a high school diploma, good communication, and a reliable, detail-oriented

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a positive attitude.
• Detail-oriented and organized.
• Previous customer service experience preferred.

Responsibilities

• Answer inquiries and guide customers through the loan process.
• Evaluate vehicles and assist with loan approvals.
• Manage loan accounts and perform daily communications like reminders.
• Provide friendly, honest service and maintain accurate records.

Skills

Strong communication skills

Positive attitude

Detail-oriented

Organized

Customer service mindset

Education

High school diploma or equivalent

Job description

North American Title Loans is hiring a Customer Service Representative in Charleston, SC. CSRs assist customers through the loan process, answer inquiries, evaluate vehicles, and manage loan accounts with honesty and efficiency.

This full-time role offers a Monday-Friday schedule 10:00 AM - 6:00 PM, rotating Saturdays 9:00 AM - 2:00 PM, paid holidays, health benefits after day 91, and paid training. Ideal candidates have a high school diploma, good communication, and a reliable, detail-oriented