Loan Consultant & Customer Experience Specialist

Lendmark Financial Services, LLC.; Greensboro (NC); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Lendmark Financial Services, LLC. is hiring a Loan Consultant I to deliver exceptional customer experiences while offering personal loan solutions. You will build a customer base through sales, loan extensions and merchant referrals, with emphasis on compliance and monthly goals.

The role focuses on generating business, documenting transactions, and ensuring accuracy in all branch activities within a fast-paced office environment.

Qualifications

• High School Diploma or GED from an accredited institution.
• 0-2 years consumer finance or related experience.
• Cash handling and customer service skills required.
• Proficient with Microsoft Windows, Excel and Word applications.

Responsabilités

• Greet, assist and solicit customers entering the office or calling by phone.
• Process payments, record information, and assist with loan approvals within limits.
• Market branch products and services to individuals; support loan extensions and referrals.
• Prepare reports and maintain branch records; handle cash drawer and deposits.

Connaissances

Customer service

Excellent communication

Cash handling

Computing skills

Formation

High School Diploma or GED

Associates or Bachelor’s Degree (preferred)

Outils

Microsoft Windows

Excel

Word

Description du poste

Lendmark Financial Services, LLC. is hiring a Loan Consultant I to deliver exceptional customer experiences while offering personal loan solutions. You will build a customer base through sales, loan extensions and merchant referrals, with emphasis on compliance and monthly goals.

The role focuses on generating business, documenting transactions, and ensuring accuracy in all branch activities within a fast-paced office environment.