Loan Administrator: Client-Focused & Detail-Driven Banking

SmartBank; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

SmartBank is seeking a detail-oriented Loan Administrator to support lenders throughout the loan lifecycle, from application to closing and post-closing activities in Columbus, Ohio. You will build strong client relationships, verify information, ensure documentation accuracy, and help grow the lending portfolio while delivering exceptional service.

The role requires excellent organizational skills, keen attention to detail, and proficiency with Microsoft Office; a high school diploma or

Qualifications

• Exceptional customer service and relationship-building skills.

Responsibilities

• Coordinate all aspects of the loan process with lenders.
• Prepare documentation and assist with closings.
• Monitor post-closing requirements and HMDA data as needed.
• Assist with inquiries, pipeline management, and team support.

Skills

Customer service

Relationship-building

Organizational skills

Time management

Attention to detail

Communication skills

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

SmartBank is seeking a detail-oriented Loan Administrator to support lenders throughout the loan lifecycle, from application to closing and post-closing activities in Columbus, Ohio. You will build strong client relationships, verify information, ensure documentation accuracy, and help grow the lending portfolio while delivering exceptional service.

The role requires excellent organizational skills, keen attention to detail, and proficiency with Microsoft Office; a high school diploma or