Senior Loan Origination Systems Administrator

Northwest Bank; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Northwest Bank in Columbus, Ohio is looking for an experienced professional to support various loan origination systems. This role involves ensuring accuracy while meeting service level agreements and addressing customer inquiries with exemplary service.

Qualified candidates will have 6-8 years of banking experience in lending and a Bachelor's degree in Business Administration or Finance. The role requires strong communication, problem-solving skills, and familiarity with software like nCino and LaserPro.

Qualifications

• 6 - 8 years of banking experience in lending.
• 6 - 8 years of customer service experience.
• Experience as a System Administrator for relevant software.

Responsibilities

• Support various loan origination systems.
• Ensure accuracy and compliance with service level agreements.
• Respond to customer inquiries with exemplary customer service.
• Collaborate with teams and key partners for projects.
• Lead acquisition activities and support system testing.

Skills

Effective communication

Problem-solving

Customer service

Time management

Analytical abilities

Education

Bachelor's Degree in Business Administration/Finance

Tools

nCino

Baker Hill

LaserPro

Job description

Northwest Bank in Columbus, Ohio is looking for an experienced professional to support various loan origination systems. This role involves ensuring accuracy while meeting service level agreements and addressing customer inquiries with exemplary service.

Qualified candidates will have 6-8 years of banking experience in lending and a Bachelor's degree in Business Administration or Finance. The role requires strong communication, problem-solving skills, and familiarity with software like nCino and LaserPro.