Loan Administrator — Client-Focused Lending Support

SmartBank; North Carolina; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with 4% employer match

PTO & SmartFlex Days

11 Paid Company Holidays

Tuition reimbursement

Community involvement opportunities

Company apparel

Job summary

SmartBank is seeking a detail-oriented Loan Administrator to support lenders throughout the loan lifecycle from application to closing. The role emphasizes client service, accuracy, and regulatory compliance in a fast-paced banking environment.

You will coordinate with lenders, prepare documentation, and assist with closings while maintaining adherence to banking regulations and internal policies. This position requires a high school diploma and strong communication skills.

Qualifications

• Exceptional customer service and relationship-building skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to work independently while collaborating effectively within a team.
• Knowledge of lending operations, loan documentation, and banking regulations is preferred.

Responsibilities

• Partner with lenders to coordinate all aspects of the loan process and meet with clients to gather information.
• Prepare loan approval documentation and assist with loan committee packages.
• Coordinate appraisals and communicate with internal teams and third-party vendors.
• Schedule, coordinate, and attend loan closings as needed.
• Manage loan disbursements and finalize loan packages for booking.
• Administer a loan portfolio and monitor post-closing requirements.

Skills

Customer service

Relationship-building

Time management

Attention to detail

Verbal & written communication

MS Office (Word, Excel, Outlook)

Independent with teamwork

Lending operations knowledge

Regulatory compliance knowledge

Education

High School Diploma or equivalent

Tools

MS Office

Job description

SmartBank is seeking a detail-oriented Loan Administrator to support lenders throughout the loan lifecycle from application to closing. The role emphasizes client service, accuracy, and regulatory compliance in a fast-paced banking environment.

You will coordinate with lenders, prepare documentation, and assist with closings while maintaining adherence to banking regulations and internal policies. This position requires a high school diploma and strong communication skills.