Loan Administration Manager

Lloyd's Register Group; Lexington (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

The Credit Union is seeking a seasoned Loan Administration Manager to lead the Loan Administration department in partnership with the VP of Loan Administration & Asset Management. This role drives end-to-end servicing operations, data integrity, controls, and member service across consumer, home equity, real estate, investor mortgage, indirect and upcoming loan products within the Fiserv DNA core system.

You will develop a high-performing team, ensure compliant policies and QA programs, and

Job description

LOAN ADMINISTRATION MANAGER, Credit Union, provides operational leadership and strategic direction for the Loan Administration department in partnership with the Vice President of Loan Administration & Asset Management. This role oversees end-to-end servicing operations, controls, data integrity, and member service across consumer, home equity, real estate, investor mortgage, indirect, and future small business/commercial loan products within the Fiserv DNA core system; leads and develops a high-performing team; and ensures accurate, timely, and member-focused service. The Manager also maintains compliant policies, procedures, and quality-assurance programs; administers investor servicing requirements, including Fannie Mae, Freddie Mac, and FHLB guidelines; and supports secondary-market activities, audits, examinations, system governance, vendor oversight, business continuity, reporting, servicing transformation, and continuous process improvement.

The full job description is available here.