Loan Administration Manager

Lloyd's Register Group; Cambridge (MA); On-site; USD 110,000 - 150,000; Full time

Job summary

Credit Union seeks a Loan Administration Manager to provide operational leadership and strategic direction for the Loan Administration department, in partnership with the Vice President. You will oversee consumer, home equity, real estate, investor mortgage, indirect and future loan products within Fiserv DNA core system and develop a high-performing team.

Responsibilities include ensuring accurate servicing, compliance with investor guidelines (Fannie Mae, Freddie Mac, and FHLB), audit support,

Job description

LOAN ADMINISTRATION MANAGER, Credit Union, provides operational leadership and strategic direction for the Loan Administration department in partnership with the Vice President of Loan Administration & Asset Management. This role oversees end-to-end servicing operations, controls, data integrity, and member service across consumer, home equity, real estate, investor mortgage, indirect, and future small business/commercial loan products within the Fiserv DNA core system; leads and develops a high-performing team; and ensures accurate, timely, and member-focused service. The Manager also maintains compliant policies, procedures, and quality-assurance programs; administers investor servicing requirements, including Fannie Mae, Freddie Mac, and FHLB guidelines; and supports secondary-market activities, audits, examinations, system governance, vendor oversight, business continuity, reporting, servicing transformation, and continuous process improvement.

The full job description is available here.