Loan Acquisition Specialist — Accelerate Customer Financing

OneMain Financial Group; Chandler (AZ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing options including

401(k) match up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group in Chandler, AZ is hiring Loan Sales Specialists to help customers access friendly, fast, and affordable financing for life’s expenses. You will work in a competitive, supportive environment with opportunities for professional development and advancement.

The role emphasizes listening to customer needs, presenting tailored loan solutions, managing the loan life cycle, and complying with laws while collaborating across departments.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Collections experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Chandler, AZ is hiring Loan Sales Specialists to help customers access friendly, fast, and affordable financing for life’s expenses. You will work in a competitive, supportive environment with opportunities for professional development and advancement.

The role emphasizes listening to customer needs, presenting tailored loan solutions, managing the loan life cycle, and complying with laws while collaborating across departments.