Loan Acquisition Pro: Drive Financing Solutions & Growth

OneMain Financial Group; Surprise (AZ); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days vacation per yr

Paid sick leave

11 Paid holidays

Volunteer time (3 days/yr)

Descripción de la vacante

OneMain Financial Group in Surprise, AZ is seeking a Loan Sales Specialist who listens to customers and provides access to financing for life’s expenses. You will work in a fast-paced, supportive environment with opportunities for professional growth and advancement.

In this role you will guide customers through the loan process, maintain compliance with laws, and collaborate with departments via phone, email, chat and our in-house systems.

Formación

• Experience in sales, collections, or customer service preferred.
• Spanish bilingual abilities are a plus.
• Strong communication and empathy to explain loan options.

Responsabilidades

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations through ease, empathy and encouragement to hit goals.
• Develop new connections and maintain relationships by engaging customers through the loan process and life cycle.
• Manage the life cycle of loans, including collections while complying with laws.
• Engage with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate drive to achieve and be goal-oriented.
• Educate customers on optional insurance products and explain loan terms clearly.

Conocimientos

Sales experience

Customer service experience

Bilingual - Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial Group in Surprise, AZ is seeking a Loan Sales Specialist who listens to customers and provides access to financing for life’s expenses. You will work in a fast-paced, supportive environment with opportunities for professional growth and advancement.

In this role you will guide customers through the loan process, maintain compliance with laws, and collaborate with departments via phone, email, chat and our in-house systems.