Loan Acquisition & Solutions Advisor

Jobtome; Bonneau (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

OneMain is seeking a Loan Sales Specialist who listens to customers and offers friendly, fast financing options to help meet life’s expenses. This on-site role fosters growth through performance-based incentives and a supportive development program.

You will manage loan lifecycles, engage customers via phone, email, chat, and our systems, and strive to meet branch goals while maintaining regulatory compliance. On-site schedule is Monday–Friday with possible extended hours, including Saturdays.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist who listens to customers and offers friendly, fast financing options to help meet life’s expenses. This on-site role fosters growth through performance-based incentives and a supportive development program.

You will manage loan lifecycles, engage customers via phone, email, chat, and our systems, and strive to meet branch goals while maintaining regulatory compliance. On-site schedule is Monday–Friday with possible extended hours, including Saturdays.