Loan Acquisition & Growth Specialist

OneMain Financial Group; Cicero (IL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401(k) match

ESPP

Tuition reimbursement

PTO

Sick leave

Holidays

Volunteer time

Job summary

OneMain Financial Group is hiring Loan Sales Specialists in an on-site role. You will listen to customers, facilitate access to financing, and support a dynamic, target-driven environment with meaningful professional growth opportunities.

Responsibilities include managing loan lifecycles, engaging customers via phone, email, chat, and in-house systems, and educating clients on policy options and insurance products. The schedule is Monday–Friday with occasional extended hours.

Qualifications

• High School Diploma or GED is required.
• Experience in Sales, Collections or Customer Service is preferred.
• Bilingual in Spanish is preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring Loan Sales Specialists in an on-site role. You will listen to customers, facilitate access to financing, and support a dynamic, target-driven environment with meaningful professional growth opportunities.

Responsibilities include managing loan lifecycles, engaging customers via phone, email, chat, and in-house systems, and educating clients on policy options and insurance products. The schedule is Monday–Friday with occasional extended hours.