Loader & Pro Orders Specialist

Lowe's Companies, Inc.; Las Vegas (NV); Hybrid; USD 31,000 - 38,000; Full time

Job summary

Lowe's Companies, Inc. in Las Vegas seeks a customer service/loader associate to help customers locate and load merchandise, support checkout and orders, and safely operate equipment. The role includes assisting Pro and Garden Center loading areas and ensuring accurate order fulfillment.

Ideal candidates have basic computer and mobile device experience, with high school diploma or GED preferred. This on-site role offers opportunities to grow within a Fortune 100 home improvement retailer.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Provide customer service in line with Lowe’s policies and programs.
• Assist customers with locating, selecting, carrying, and loading merchandise while answering questions.
• Support checkout, fulfillment, and customer assistance needs throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintain in-stock conditions by down stocking and replenishing merchandise as needed.
• Support large order fulfillment while maintaining product quality and accuracy.
• Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot.
• Identify and report safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operate store equipment as needed (e.g., Zebra phone, copiers, CCTV, etc.).
• Communicate stock, special order merchandise, product features, warranty, and Lowe’s program information to customers.
• Follow Lowe’s safety policies and procedures, including proper use of power equipment and spotters.
• Perform additional duties as assigned.
• Loader-specific: engage Pro customer relationships, assist with loading and order fulfillment, and support large or complex orders.
• Garden Center-specific: assist loading in Garden Center and ensure orders are ready for pickup.

Skills

Computer literacy

Retail tech experience

Licensure eligibility

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. in Las Vegas seeks a customer service/loader associate to help customers locate and load merchandise, support checkout and orders, and safely operate equipment. The role includes assisting Pro and Garden Center loading areas and ensuring accurate order fulfillment.

Ideal candidates have basic computer and mobile device experience, with high school diploma or GED preferred. This on-site role offers opportunities to grow within a Fortune 100 home improvement retailer.