Load Planner

Werner Enterprises Inc; United States; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Other optional supplemental coverage

Job summary

Werner Enterprises seeks a Logistics Planner to manage and optimize territory-based truckload planning in coordination with Customer Service Managers and Fleet Managers.

The role requires strong communication, DOT knowledge, and the ability to prioritize multiple tasks while using AS400 and PC tools to ensure on-time pickups and deliveries.

Qualifications

• Bachelor’s degree in Business Administration with emphasis in Marketing, Management, or Transportation/Logistics, or equivalent experience.
• 2-3 years customer service experience preferred.
• 2-3 years transportation experience preferred.
• 1-2 years AS400 or PC experience preferred.

Responsibilities

• Assign trucks to loads and prioritize based on customer requirements, tractor production, trailer utilization, driver home time, and deadhead using the AS400 system.
• Review inbound/outbound status and maximize asset utilization across territories and trailer pools.
• Coordinate with Customer Service Managers, Fleet Managers, and other departments to ensure on-time pickups and deliveries.

Skills

Communication

DOT regulations

Geography knowledge

Typing 35-40 wpm

Multitasking

Customer service

Education

Bachelor’s degree in Business Administration (Marketing/Management/ Transportation/Logistics) or equivalent experience

2-3 years customer service experience

2-3 years transportation experience

1-2 years AS400 or PC experience

Tools

AS400

PC experience

Job description

The main purpose of this position is to ensure the effective management and logistical planning of assigned territories while working closely with Customer Service Managers, Customer Service Assistants, and Fleet Managers and Coordinators.

Essential Job Functions

Administer the assigning of trucks to loads. This includes the prioritization of loads based on customer requirements, commitments, tractor production, trailer utilization, Driver home requests, and deadhead by using the AS400 system, as well as practical knowledge of company policies and procedures.

Manage Fleet Manager requests for production, home time, and other related requests. Review the geographical area for inbound, outbound, committed, and empty truck status, as well as for trailer pools to maximize asset utilization.

Notify Customer Service Managers of any potential situations, delays, and/or other issues. Manage the day-to-day utilization of all drop yards and terminals that fall in assigned geographical territories. Allocate trailers to designated customers and geographic areas based on information from Customer Service Managers and TPC's. Maintain communication with internal customers, such as: Operations Fleet Managers, Input & Appointment Clerks, MLC's, Customer Service Managers, Specialized Service Personnel, Drivers, Logistics, and other related departments. Manage and coordinate related functions of the Shag Driver on a daily basis, if applicable. Monitor and ensure on time pickups and deliveries. Schedule may vary based on shifts needed. Provide coverage at the driver window. Communicate with drivers, distribute any necessary paperwork and provide directions as needed. Perform other duties as assigned by supervisory personnel.

Knowledge, Skills, and Abilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate with internal and external customers in a professional and courteous manner. Knowledge of Werner Enterprises policies and procedures, usually gained through practical experience and on-the-job training. Knowledge of D.O.T. regulations with regards to the trucking industry. Excellent decision making skills in logistical planning. Ability to handle and prioritize multiple tasks simultaneously. Strong communication skills. Strong typing skills of at least 35-40 wpm. Knowledge of U.S. geography.

Education and Experience

A minimum of a Bachelor’s degree from an accredited college or university in Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or equivalent experience. Two to three years customer service experience preferred. Two to three years transportation experience preferred. One to two years AS400 or P.C. experience preferred.

Physical Requirements

Seeing and hearing: Read documents, computer screen answer phones, communicate in person.

75-100 % Standing and walking. 0-24 % Climbing, stooping, squatting and kneeling. 0-24 % Dexterity: utilizing phone, typing, and writing. 75-100 % Lift in excess of 10 pounds. 0-24 %

Benefits

• medical plans
• dental plans
• vision plans
• 401(k) plan
• stock purchase plan
• paid time off
• life insurance
• disability plans
• other optional supplemental coverage

Equal Employment Opportunity

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.

We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

Company Overview

Werner Enterprises delivers superior truckload transportation and logistics services to customers across the United States, Mexico and Canada. With 2023 revenues of $3.3 billion, an industry-leading modern truck and trailer fleet, nearly 14,000 talented associates and our innovative Werner EDGE® technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on-time service. Werner provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. As an industry leader, Werner is deeply committed to promoting sustainability and supporting diversity, equity and inclusion.